Administration
Paula Rosen
Owner-President / Office Manager
Factory Training: Continuous study at Harley-Davidson® University
Riding Since: My Dad put me on the back
Years at Gowanda HD®: Since 1981(official years)
Current Motorcycle: 2012 FLD103
Favorite Old School Motorcycle: My Dad's 1935 VL
Favorite Quote: No matter where you go, there you are.
Dream Tour: When my Dad would pick me up from high school on his 1979 Electra Glide. I was cool then! He'd tell me I was an excellent passenger.
Paula Steffan
Administrative Assistant
Years at Gowanda HD®: Since 2007
Favorite Quote: Be the change that you wish to see in the world - Mohatma Gandhi
Marty Reid
Retired Owner - V.P / Parts Manager
Factory Training:
H-D U Lvl. 1 Staff Parts & Acc.
Riding Since: 1966
Years at Gowanda H-D®: 44+ years
Current Motorcycle: 2017 FLTRXS ROAD GLIDE SPECIAL
Favorite Old School Motorcycle: 1947 FLATHEAD
Favorite Quote: Thoughts become things, choose the good ones.
Dream Tour: Maine
Bob Reid
Retired Owner
HD® Factory Training: Lots over the years.
Years at Gowanda HD®: Since 1974
Current Motorcycle: 2008 FLTR
Favorite Quote: Sh*t happens
John Reid
Retired President / Owner
HD® Factory Training: Lots - Over many Years
Riding Since: 1954
Years at Gowanda HD®: All my life
Current Motorcycle: 1985 FXSB, 2012 FLTRX-103
Favorite Old School Motorcycle: 1947 Knucklehead
Favorite Quote: It's the journey, not the destination
Dream Tour: Anywhere in the mountains with my wife, Monica
Shawn Mowry
Retired Service Manager
HDU Certified
126hp 2001 FXDX
Loves to race Motocross with his Children!
Marketing
Shane Steward
Marketing Manager
"Shane Wreck"
Riding Since: 2017
Years at Gowanda HD®: Since 2017
Current Motorcycle: 2019 Road King Special®
Favorite Old School Motorcycle: Any Chopper will do
Favorite Quote: “It’s Only After We’ve Lost Everything That We’re Free To Do Anything.”
Dream Tour: Exploring the Great Northeast Territories.
Motorcycles Sales
Eric Fuchs
Sales Manager
H-D® Factory Training: Master Level Motorcycle Sales certified
Riding Since: 1984
Years at Gowanda HD®: Since 2003
Current Motorcycle: 2020 FLTRK
Fav Old School Motorcycle: Flat Head Hill Climbers
Favorite Quote: Easy Peasy!
Dream Tour: Route 66 - Before it disappears
Authorized Service
Jana Reid
Service Manager
Riding Since: 1985
Years at Gowanda HD®: Since 1997
Current Motorcycle: 2001 FLHT
Favorite Quote: "Life's a Garden. Dig it." - Joe Dirt
Nick Fuchs
H-D® Factory Trained Master Technician
Riding Since: 1998
Years at Gowanda HD®: Since 2006
Current Motorcycles: 1994 FXR & 2002 ELECTRA GLIDE STANDARD
Dream Tour: Exploring the USA on his Harley.
Adam Frentz
Service Advisor
Riding Since: 1985
Years at Gowanda HD®: Since 2017
Current Motorcycles: 2000 SPORTSTER® CHOPPER / 1981 FLH
Mark Alessi
Service Writer
Riding Since: 2004
Years at Gowanda HD®: Since 2017
Current Motorcycles: 2004 FLSTFI, 2007 FLHTCUSE
Favorite Old School Motorcycle: 1962 DUO GLIDE
Dream Tour: KEY WEST TO ANCHORAGE
Tim Toepfer
H-D® Factory Trained Technician / MMI
Riding Since: 2016
Years at Gowanda HD®: Since 2021
Favorite Old School Motorcycle: 1946 Harley Davidson Knucklehead
Favorite Quote: "Live Fast, Die Young."
Dream Tour: All 48 States!
Bob Troidl
Service Writer
Riding Since: 1982
Years at Gowanda HD®: Since 2018
Current Motorcycles: 2014 STREET GLIDE®
Favorite Old School Motorcycle: Indian Chief
Dream Tour: Exploring the Black Hills / South Dakota!
Genuine Motor Parts & Motor Accessories
Jake Reid
H-D® Factory Trained Expert P&A Manager
Riding Since: 2006
Years at Gowanda HD®: Since 2011
Current Motorcycles: 2004 FLHRS / 2004 XL1200R / 2000 FXDX / 1986 FXRS-SP / 2009 XR1200 / 1999 XL1200S
Favorite Old School Motorcycle: Old Board Track Racer
Favorite Quote: "May the wind always be at your back and the sun upon your face. And may the wings of destiny carry you aloft to dance with the stars."
Dream Tour: Exploring the California coast on the PCH.
Lisa Bergman
Parts & Service
Riding since 2020
Hobbies: Chainsaw Carving, Hiking, & Family Time!
Years at Gowanda HD®: Since 2021
Favorite Quote:
"The Happiness of your life depends on the quality of your thoughts."
MotorClothes®
Laura Cappola
MotorClothes® Manager
H-D® Factory Training: Master GM Sales Certification
Riding Since: 1995
Years at Gowanda H-D®: Since 2007
Current Motorcycle: 2020 ROAD GLIDE SPECIAL® & 2000 FATBOY®
Liz Guglielmi
MotorClothes® Associate
Riding Since: 1990
Years at Gowanda H-D®: Since 2014
Current Motorcycle: QUIETKAT Electric Bicycle
Fav Old School Motorcycle: Wide Glide & The AMF SS125
Favorite Quote: Hotdog!
Dream Tour: Enduro Trail Ride
Jenny Stone
MotorClothes® Associate
Riding Since: 2019
Years at Gowanda H-D®: Since 2020
Current Motorcycle: 2009 Sportster 1200 Custom
Favorite Quote: Smile & Ride!
Samantha Mowry
Motorclothes® Associate
Riding Since: 2005
Years at Gowanda H-D®: Since 2018
Current Motorcycle: Dirt Bike, 2019 Husqvarna 125
Favorite Quote - Life's too short to be anything but happy.