Gowanda Harley-Davidson® Staff

Gowanda Harley-Davidson® Staff


Paula Rosen

Paula Rosen

Owner-President / Office Manager

Factory Training: Continuous study at Harley-Davidson® University

Riding Since: My Dad put me on the back

Years at Gowanda HD®: Since 1981(official years)

Current Motorcycle: 2012 FLD103

Favorite Old School Motorcycle: My Dad's 1935 VL

Favorite Quote: No matter where you go, there you are.

Dream Tour: When my Dad would pick me up from high school on his 1979 Electra Glide. I was cool then! He'd tell me I was an excellent passenger.

716-532-4584 Ext. 201

Paula Steffan

Paula Steffan

Administrative Assistant

Years at Gowanda HD®: Since 2007

Favorite Quote: Be the change that you wish to see in the world - Mohatma Gandhi

Marty Reid

Marty Reid

Retired Owner - V.P / Parts Manager

Factory Training:
H-D U Lvl. 1 Staff Parts & Acc.

Riding Since: 1966

Years at Gowanda H-D®: 44+ years

Current Motorcycle: 2017 FLTRXS ROAD GLIDE SPECIAL

Favorite Old School Motorcycle: 1947 FLATHEAD

Favorite Quote: Thoughts become things, choose the good ones.

Dream Tour: Maine

Bob Reid

Bob Reid

Retired Owner

HD® Factory Training: Lots over the years.

Years at Gowanda HD®: Since 1974

Current Motorcycle: 2008 FLTR

Favorite Quote: Sh*t happens

John Reid

John Reid

Retired President / Owner

HD® Factory Training: Lots - Over many Years

Riding Since: 1954

Years at Gowanda HD®: All my life

Current Motorcycle: 1985 FXSB, 2012 FLTRX-103

Favorite Old School Motorcycle: 1947 Knucklehead

Favorite Quote: It's the journey, not the destination

Dream Tour: Anywhere in the mountains with my wife, Monica

Shawn Mowry

Shawn Mowry

Retired Service Manager

HDU Certified

126hp 2001 FXDX

Loves to race Motocross with his Children!


Shane Steward

Shane Steward

Marketing Manager

"Shane Wreck"

Riding Since: 2017

Years at Gowanda HD®: Since 2017

Current Motorcycle: 2019 Road King Special®

Favorite Old School Motorcycle: Any Chopper will do

Favorite Quote: “It’s Only After We’ve Lost Everything That We’re Free To Do Anything.”

Dream Tour: Exploring the Great Northeast Territories.

716-532-4584 Ext. 203

Motorcycles Sales

Eric Fuchs

Eric Fuchs

Sales Manager

H-D® Factory Training: Master Level Motorcycle Sales certified

Riding Since: 1984

Years at Gowanda HD®: Since 2003

Current Motorcycle: 2020 FLTRK

Fav Old School Motorcycle: Flat Head Hill Climbers

Favorite Quote: Easy Peasy!

Dream Tour: Route 66 - Before it disappears

716-532-4584 Ext. 216

Authorized Service

Jana Reid

Jana Reid

Service Manager

Riding Since: 1985

Years at Gowanda HD®: Since 1997

Current Motorcycle: 2001 FLHT

Favorite Quote: "Life's a Garden. Dig it." - Joe Dirt

716-532-4584 Ext. 212

Nick Fuchs

Nick Fuchs

H-D® Factory Trained Master Technician

Riding Since: 1998

Years at Gowanda HD®: Since 2006

Current Motorcycles: 1994 FXR & 2015 ROAD GLIDE SPECIAL

Dream Tour: Exploring the USA on his Harley.

Bob Troidl

Bob Troidl

Service Writer

Riding Since: 1982

Years at Gowanda HD®: Since 2018

Current Motorcycles: 2014 STREET GLIDE®

Favorite Old School Motorcycle: Indian Chief

Dream Tour: Exploring the Black Hills / South Dakota!

Genuine Motor Parts & Motor Accessories

Jake Reid

Jake Reid

H-D® Factory Trained Expert P&A Manager

Riding Since: 2006

Years at Gowanda HD®: Since 2011

Current Motorcycles: 2023 FXLRST / 2022 PAPIO / 2004 FLHRS / 2004 XL1200R / 2000 FXDX / 1986 FXRS-SP / 2009 XR1200 / 1999 XL1200S

Favorite Old School Motorcycle: Old Board Track Racer

Favorite Quote: "May the wind always be at your back and the sun upon your face. And may the wings of destiny carry you aloft to dance with the stars."

Dream Tour: Exploring the California coast on the PCH.

716-532-4584 Ext. 208

Lisa Bergman

Lisa Bergman

Parts & Service

Riding since 2020

Hobbies: Chainsaw Carving, Hiking, & Family Time!

Years at Gowanda HD®: Since 2021

Favorite Quote:
"The Happiness of your life depends on the quality of your thoughts."


Laura Cappola

Laura Cappola

MotorClothes® Manager

H-D® Factory Training: Master GM Sales Certification

Riding Since: 1995

Years at Gowanda H-D®: Since 2007

Current Motorcycle: 2020 ROAD GLIDE SPECIAL® & 2000 FATBOY®

716-532-4584 Ext. 210

Liz Guglielmi

Liz Guglielmi

MotorClothes® Associate

Riding Since: 1990

Years at Gowanda H-D®: Since 2014

Current Motorcycle: QUIETKAT Electric Bicycle

Fav Old School Motorcycle: Wide Glide & The AMF SS125

Favorite Quote: Hotdog!

Dream Tour: Enduro Trail Ride

716-532-4584 Ext. 209

Jenny Stone

Jenny Stone

MotorClothes® Associate

Riding Since: 2019

Years at Gowanda H-D®: Since 2020

Current Motorcycle: 2009 Sportster 1200 Custom

Favorite Quote: Smile & Ride!

716-532-4584 Ext. 209

Samantha Mowry

Samantha Mowry

Motorclothes® Associate

Riding Since: 2005

Years at Gowanda H-D®: Since 2018

Current Motorcycle: Dirt Bike, 2019 Husqvarna 125

Favorite Quote - Life's too short to be anything but happy.

716-532-4584 Ext. 209