See you soon!
"I visit your store on a regular basis, the staff is extremely friendly and knowledgeable, and they go out of their way to assist me in any way they can. There are several locations that are closer for me, but it is well worth the drive to spend time with your staff. See you soon! Lynn Lische "
Lynn, Thorold ON
Service department takes the time to explain my options
"Starting with the extreme patience while I was being delayed in purchasing my bike to the cooperation from the service department on some minor issues everything has been above and beyond what you should expect. Coming from a service field myself I truly expect to be treated the same way I treat my customers, even though I have recently returned to the sport the service department takes the time to explain my options when contemplating upgrades. On a recent discussion they had been very personable and did not talk down to me like another local dealer when I was getting some information on a major motor upgrade, they explained what I could do without wasting money, on do this now see how you like it and then do it again later after the upgrade was less than satisfactory. "
Kevin, Hamburg NY
Thanks everyone
"4 years ago I had to make a decision after just walking around your store for about an hour. The Bikes, clothing, and people made it easy for me to accept a position with The Harley-Davidson Motor Company in York, PA. Now every time I vacation back home I must go to your store and visit. I first met Bob a couple years back and we talked for hours. Last spring I was planning a trip home and I was coming up on my 5000 mile check so I called a few days early from York to schedule an appointment. When I called and they (Ned) said they couldn't book me an appointment. I simply stated that I was coming in from York and worked for Harley and they said they would get back with me. The phone rang 2 minutes later and I had my appointment. That night in a rainstorm I met Ned and found out I went to high school with his brother. I also met John that evening and spent time with him learning about his father, family, his military days, the business, and his passion for Harley-Davidson motorcycles. I've been back a few times since and continue to meet great people at Gowanda Harley-Davidson and would highly recommend them to anyone in the area. Thanks everyone. I always look forward to my next visit Rick, HDMC York, PA "
Rick, York PA
Million miles and as many new memories
"I started coming to Gowanda HD 30 years ago to see what was here. I rode in on my 1972 FLH. I have been bothering the guys, asking questions, checking out bikes ever since. I have always had my questions answered, felt comfortable and been welcomed back. For a period of 15 years I had no road bike because I was busy raising children. Ten years ago things came together and I purchased a used softail. Five years ago a road king was on the showroom floor at Gowanda HD, Alan was the salesperson who sold it to me. The sale went smoothly and the bike ran well. Now, after 35,000 miles and a million memories I am ready for another bike. After looking for a year, talking to everyone and researching the 2010 Ultra Limited has everything I want. I did some shopping. Gowanda had the best deal around! With Alan's help a trade was made and like the last time I bought a bike from Gowanda everything has gone well. I look forward to picking up the new Ultra Limited in the Spring. I hope for a million miles and as many new memories to be enjoyed with my new bike. As I ride down the road with my new wife, and my old friends, and new friends yet to be made I am sure it will be the best times ever. Thanks Gowanda HD for helping me make the transition to the bigger bike and making my dreams come true. Brian Coffaro, Lakewood, NY"
Brian, Lakewood NY
Great
"After a couple years thinking about buying my first Harley and visiting lots of different dealers, in September I got serious and found a bike (on the internet) that I was interested in at Gowanda. I called the dealership and spoke with Bob Tiller about the bike. After talking with Bob I was very interested, problem was I couldn't get to the dealership for a couple of weeks, Bob agreed to hold the bike until I could get to Gowanda. When I finally got to the dealership, the bike ('05 FLHTCI ) was exactly like Bob described it. After a very enjoyable test ride I bought the bike and in a couple of hours I was riding it home. Bob's help and the rest of my Gowanda HD experience justified the trip (100+ miles). "
Jeff, Rochester NY
By far my favorite Harley store…
"By far my favorite Harley store… love the location you have great merchandise, fantastic sales and the staff are always wonderful!!"
Doug, Welland ON
Taking great care of my service
Thank you to Gowanda Harley for another great visit I had in December and taking great care of my service and Christmas shopping needs
SEAN, PORT COLBORNE ON
Thank again for everything
"A truly top notch dealership.The fact that I was buying a used metric bike had no bearing on the treatment that I received.Thank you to Bob for all he did for me long before I got there… Love the bike and can't wait to put it on the road, if the snow ever melts!!! Thank again for everything, Rick Ross"
Rick, Summerville PA
Everyone has been extremely helpful
"I just bought a used bike from them and used bikes come with problems hopefully small ones. But I had a couple that weren't so small. All I had to do was call them and I received nothing but first class treatment. Everyone has been extremely helpful, courteous, and exceptionally friendly. Because of this they will have ALL my future business I have also referred every rider I know to them. Funny, most already know about their service and friendliness and have been going there for years. All I can say is Don't change a thing!!!!! you found the perfect formula"". Thanks again and safe riding to everyone. Ooohhhhh!!! Did I mention the very beautiful and lovely ladies that work there. I guess I just did. I can't forget them."""
Paul, Buffalo NY
You are all the BEST!
"I just wanted to let you know, after dealing with you for the first time that it won't be my last. Your dealership has gained a customer for life, as well as a very strong reference. Thank you for taking the time to help me find the bike I was looking for. As for the other dealerships I tried before coming to Gowanda, sorry guys but I won't even take a bumper sticker from you. Thank you again Gowanda Harley-Davidson! You are all the BEST! "
Paul, Youngstown NY
A grade dealership
"I finally got to Gowanda after many stories from friends about how friendly and service oriented they were. I have to say that it was everything everyone said and more. Bob Tiller was great in helping us to get into our new Ultra Classic and getting us started on our road to personalizing our new ride. It is a bit of a ride for us, but we feel it is well worth the trip to experience the dealership and it's staff. You guys are an A"" grade dealership, don't change a thing! """
Wayne, Tonawanda NY
Great place
Great place to buy a bike!!!!!!!