My best buying experience yet
I cannot tell you enough that this was my best buying experience yet when purchasing a Harley. The customer service is unbelievable and like none that I have ever seen under a HD roof. I have been bragging you up to everyone that I have told about my new King…Thanks…
Tim, Penn Yan NY
Purchasing experiencing a pleasurable one
"Overall great experience with knowledgeable staff and a comfortable atmosphere, Gowanda Harley made my purchasing experiencing a pleasurable one! "
Matt, Kennedy NY
BOB TILLER WAS EXTREMELY HELPFUL
BOB TILLER WAS EXTREMELY HELPFUL GOING THROUGH THE BUYING PROCESS. I HAVE VISITED OTHER LOCAL DEALERSHIPS AND NOBODY TOOK THE KIND OF TIME BOB TOOK WITH ME. HE TRULY CARES ABOUT THE CUSTOMER. FROM SALE TO DELIVERY THE EXPERIENCE WAS A COMPLETE PLEASURE!
KEN, CHEEKTOWAGA NY
Make sure the job was done right
"I snapped off the anchor post for the kickstand spring on my Sportster. My local dealer didn't want to deal with it and told me to get it welded"". Gowanda Harley not only did the welding but got the kickstand working perfect. Thanks again to Shawn the Service Manager for taking the time to make sure the job was done right."""
Anonymous, Orchard Park NY
Integrity and WANTING to make it right
"Friendly. Respectful. Diligent. Fair. Honest. Integrity and WANTING to make it right. What else can you say? It doesn't take much to have someone to come in off the street and buy something; it's the people skills and effort to recognize the simple things that make customers happy and coming back that shows they know what they're doing. See you soon guys, thanks for your trouble and effort, and to Shawn in Service for staying pro when things got tough."
Craig, Brampton NY
Everyone has been great!!
"I first heard about Gowanda HD from a friend who bought his bike there. Usually when I walk into a dealership, the sales team always flocks to my husband (and he doesn't ride!) – they usually don't pay attention to me at all. That wasn't the case at Gowanda HD. There are other dealerships much closer to me, but I chose Gowanda because they were the first that talked to me like a valued customer, not an also."" I bought my bike in Feb., picked it up in April and have had a great experience from sales, service, parts, and MotorClothes ever since – everyone has been great!! I just wish I could ride with the Iron Maidens more often!"""
Jodene, Orchard Park NY
Very nice dealership
Had new tires and brakes done today very pleased with the service. Thanks to JLS on the service very friendly people here. Also thanks for giving me a Street Glide to use while I waited on mine. Very nice dealership.
Paul, Oakville ON
5+++++++ stars Gowanda!!
"I just got my first new Harley, this has been a dream of mine since I was 16, I am now 45. So, as you can imagine, this was a BIG deal to me! I didn't buy an expensive cruiser, just a Dyna Street Bob, but it was my dream! My salesperson made it her mission to make sure my dreams were fulfilled, no matter how difficult or undecided I was. She treated me like family, as does the rest of the staff. When she had a personal tragedy in her life, she still kept in touch with me daily, while on leave from work, to ensure my every need was being attended to. She is a dedicated, loyal employee and I am proud to be able to call her a friend. The dealership in general is filled with great people with a passion for Harleys, and for their customers. Unlike other dealerships, you are not a number, you are family… before, during and after the sale! I was so impressed with this dealership, that I had my Dad (who lives in Mississippi!) come there to buy his new Harley!! 5+++++++ stars Gowanda!!"
Jeff, Limestone NY
Thanks to Gowanda HD
About a year ago I was looking to purchase a new CVO Touring HD but availability was limited or sold out. Bob Tiller and the sales staff at Gowanda HD worked on this to locate me a 2013 CVO Road Glide Anniversary limited production bike. I am now the proud owner of a Screaming Eagle FLTRXSE thanks to Gowanda HD.
Jim, West Seneca, NY
Part of a family
"I just purchased my first Harley and have to say this was unlike any buying experience I have ever had. I had some questions so I called over and spoke to Bob Tiller who took the time to answer each and everyone of my questions and the rest is history, a week later I was a Harley owner. From start to finish the staff here made me feel like I was part of a family and not just another customer"
Garett, Silver Creek NY
Thank you for a great experience
"I bought my first Harley from Gowanda, and it won't be my last!! They treated me so well I was so happy. Thank you for a great experience."
Daniel, Buffalo NY
Great Dealership and Great People
Just purchased my first Harley. Dealing with Eric Fuchs was a pleasure. They both went out of there way to answer all my question and to make the deal happen. Thanks to all at Gowanda Harley. Great Dealership and Great People.