Great place to buy Harley-Davidsons from
"Gowanda Harley Davidson dealer is an awesome dealer with excellent service and will go the extra mile to meet the customer's needs, all in all a great place to buy Harley Davidsons from"
Charles, West Falls NY
Thank you for the great experience!
Thank you Gowanda Harley for a great presentation of my new bike I bought last week. Your dealership family showed nothing but respect and knowledge about your bikes. All of your departments made me feel like one of your family. Thank you for the great experience!
Christopher, Hamburg NY
Special thanks again to Bob Tiller!!!
This has to be the best dealership in Western N.Y. The staff all know what Great Customer Service is all about and how to achieve it with their own personal interaction. I don't think any other H-D dealership even comes close. I have to say that from Sales to service all are to be commended for the job they do. (Special thanks again to Bob Tiller !!! )
Jack, Cheektowaga NY
Thanks Gowanda Harley!
Your staff made me feel like one of the family walking through your door. Their knowledge of all products was unprecedented. All of my friends that dealt with you told me that once you deal with Gowanda you will always deal with Gowanda and they are right. Thanks Gowanda Harley!
Christopher, Hamburg NY
Saturdays are for riding, not repairs
"What a pleasant experience,even though I was there for service, it was needed and they did what the said they would. Great reception at the service desk, quick in and the job was completed on time. Only did what needed done. Fair price, good coffee, and a beautiful location, Saturdays are for riding, not repairs, but a nice ride to Gowanda helps. Thanks to all the staff, keep up the good work, I will be back."
Brian, Elmvale ON
My best buying experience yet
I cannot tell you enough that this was my best buying experience yet when purchasing a Harley. The customer service is unbelievable and like none that I have ever seen under a HD roof. I have been bragging you up to everyone that I have told about my new King…Thanks…
Tim, Penn Yan NY
Purchasing experiencing a pleasurable one
"Overall great experience with knowledgeable staff and a comfortable atmosphere, Gowanda Harley made my purchasing experiencing a pleasurable one! "
Matt, Kennedy NY
BOB TILLER WAS EXTREMELY HELPFUL
BOB TILLER WAS EXTREMELY HELPFUL GOING THROUGH THE BUYING PROCESS. I HAVE VISITED OTHER LOCAL DEALERSHIPS AND NOBODY TOOK THE KIND OF TIME BOB TOOK WITH ME. HE TRULY CARES ABOUT THE CUSTOMER. FROM SALE TO DELIVERY THE EXPERIENCE WAS A COMPLETE PLEASURE!
KEN, CHEEKTOWAGA NY
Make sure the job was done right
"I snapped off the anchor post for the kickstand spring on my Sportster. My local dealer didn't want to deal with it and told me to get it welded"". Gowanda Harley not only did the welding but got the kickstand working perfect. Thanks again to Shawn the Service Manager for taking the time to make sure the job was done right."""
Anonymous, Orchard Park NY
Integrity and WANTING to make it right
"Friendly. Respectful. Diligent. Fair. Honest. Integrity and WANTING to make it right. What else can you say? It doesn't take much to have someone to come in off the street and buy something; it's the people skills and effort to recognize the simple things that make customers happy and coming back that shows they know what they're doing. See you soon guys, thanks for your trouble and effort, and to Shawn in Service for staying pro when things got tough."
Craig, Brampton NY
Everyone has been great!!
"I first heard about Gowanda HD from a friend who bought his bike there. Usually when I walk into a dealership, the sales team always flocks to my husband (and he doesn't ride!) – they usually don't pay attention to me at all. That wasn't the case at Gowanda HD. There are other dealerships much closer to me, but I chose Gowanda because they were the first that talked to me like a valued customer, not an also."" I bought my bike in Feb., picked it up in April and have had a great experience from sales, service, parts, and MotorClothes ever since – everyone has been great!! I just wish I could ride with the Iron Maidens more often!"""
Jodene, Orchard Park NY
Very nice dealership
Had new tires and brakes done today very pleased with the service. Thanks to JLS on the service very friendly people here. Also thanks for giving me a Street Glide to use while I waited on mine. Very nice dealership.